Privacy Policy 🔒

1. Introduction

Welcome to PatternVibeStore (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website, browse our digital crochet patterns, or purchase through our shop.

2. Information We Collect

Since PatternVibeStore strictly offers digital products (PDF crochet patterns), we only collect information necessary to process your transactions and support your purchases:

• Contact Information: Your name and email address when you contact us via our contact form or support email.
• Order Details: Purchase history and digital download logs provided by transaction platforms (such as Etsy).
• Technical Data: Standard analytics information like IP address, browser type, and device information collected automatically to optimize website performance.

3. How We Use Your Information

We use the collected information for the following specific purposes:

• To fulfill orders and deliver instant digital downloadable PDF files.
• To provide customer support and assist with pattern instructions or technical download issues.
• To improve website navigation, user experience, and overall shop functionality.
• To comply with legal, tax, and reporting obligations.

4. Third-Party Services & Etsy Integration

Our website links to third-party platforms (such as Etsy) for secure checkout and payment processing. We do not process, store, or have access to your sensitive financial payment details (credit cards, bank accounts, or PayPal login credentials).

When purchasing through our Etsy store, your information is also governed by Etsy’s Privacy Policy.

5. Digital Delivery & Data Retention

All items sold are 100% digital PDF downloads. No physical products are packaged or shipped to physical addresses. We retain basic customer service communications and order verification records only for as long as necessary to fulfill support requests and satisfy legal/accounting requirements.

6. Cookies and Tracking

We may use cookies and similar technologies to enhance site navigation, analyze web traffic, and understand user behavior. You can choose to disable cookies through your individual browser options at any time.

7. Your Data Rights

Depending on your location (including GDPR for EU residents), you have rights regarding your personal data, including:

• The right to request access to the personal data we hold about you.
• The right to request correction or deletion of your personal data.
• The right to opt-out of marketing or non-essential communications.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us directly: